Which practice is least aligned with a robust QA/QC approach to incident management?

Which practice is least aligned with a robust QA/QC approach to incident management?

• A. Keeping a detailed log of QC checks.
• B. Performing calibration and verification as scheduled.
• C. Prompt incident reporting and corrective actions.
• D. Neglecting documentation of incidents.

Answer: (D)

Robust QA/QC in incident management hinges on documentation, traceability, and verification. Keeping a detailed log of QC checks creates a clear record of what happened, when it happened, what checks were done, and what the results were. This trail is essential for tracking trends, performing audits, and proving that controls are working as intended. Regular calibration and verification on schedule are crucial to ensure instruments and processes remain accurate and reliable, which helps prevent misinterpretation of data and supports consistent decision-making. Prompt incident reporting and corrective actions enable timely investigation, root-cause analysis, and the implementation of fixes, followed by checks to confirm effectiveness. Neglecting documentation of incidents, however, breaks the chain of accountability and makes it impossible to demonstrate compliance, learn from events, or verify that corrective actions were completed. That is why it is least aligned with a robust QA/QC approach.